Privacy
At Orchidea Nera, we are committed to safeguarding your personal information and maintaining your trust. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or interact with our services.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
We collect personal and non-personal information in the following ways:
Information You Provide
This includes information you voluntarily submit through forms or communication, such as:
Name
Email address
Phone number
Messages or inquiries
Information Collected Automatically
When you browse our website, certain data is collected automatically, including:
IP address
Device and browser information
Operating system
Pages viewed and time spent
Referring URLs
Cookies and tracking data
Information from Third Parties
We may receive aggregated or anonymous data from third-party tools such as:
Google Analytics
Advertising platforms
Social media networks
CRM tools
These reports do not personally identify you.
How We Use Your Information
We use your information to:
Respond to inquiries and requests
Deliver and improve our services
Personalize your browsing experience
Communicate updates or marketing materials (with your consent)
Analyze website performance and visitor behavior
Protect our website from fraud or misuse
Comply with legal or regulatory obligations
We do not sell your personal information.
Cookies & Tracking Technologies
Our website uses cookies and similar technologies to:
Enhance performance and functionality
Analyze user behavior
Personalize content and interactions
Improve security
Deliver relevant advertising
You may disable cookies through your browser settings; however, some website features may not function properly.
Sharing Your Information
We may share information with:
Trusted service providers (hosting, analytics, CRM, email systems)
Payment or invoicing partners
Legal authorities when required by law
Internal team members for operational purposes
All third-party partners are required to follow strict data protection standards.
We never share data for commercial resale.
Data Security
We implement industry-standard security measures, including:
Encrypted communication (HTTPS)
Secure servers and regular backups
Restricted access to stored data
Monitoring for suspicious activity
While we take every reasonable step to protect your information, no system can be completely secure.
Your Rights
Depending on your location, you may have the right to:
Access your personal information
Request corrections or updates
Request deletion of your data
Withdraw consent for marketing communications
Request a copy of your stored information
To exercise these rights, please contact us.
Data Retention
We retain personal information only for as long as necessary to:
Fulfill the purposes outlined in this policy
Provide ongoing services
Meet legal, accounting, or regulatory requirements
When data is no longer required, it is securely deleted.
Third-Party Websites
Our website may contain links to external websites. Orchidea Nera is not responsible for the privacy practices or content of third-party sites. We encourage you to review their individual privacy policies.
Policy Updates
This Privacy Policy may be updated periodically to reflect:
Changes to our services
Legal or regulatory requirements
Technological or security improvements
Any updates will be posted on this page with a revised effective date.